Reviews

Star Rating:

***** www.petsuppliesbrooklyn.com is rated 4.9 out of 5 stars, based on 113 reviews!

  • *****

    Love ths store and been going there for 14 years. They have all the right stuff to keep my guys healthy and they have a knowledgeable staff. Plus my entire family were rescues I found at PS9! They do great work with the rescues and they have all the best foods and supplies - what more can ask for!

  • *****

    Great pet store that partners with rescue organizations like Korean K9 Rescue. All their animals are rescues and they sell food that is high quality for your pets. Can be pricey, but totally worth it for our fur babies.

  • *****

    PS9 is absolutely amazing!!! The staff are more than knowledgeable and helpful...The supply high end pet food, from most vendors. The also are very for cats friendly, which has its own separate store next door from the dog store. Also if you prefer raw food, they have several brands!!! Most importantly, they’re always willing to help dogs and cats that are not so fortunate...If you are interested in fostering or adopting, you can inquire with Joan (owner). Hope you find this helpful and if possible, please check them out!!!

  • *****

    Best place in the neighborhood! I've adopted two cats from here and the owner, Joan is very knowledgeable and super helpful!

  • *****

    I got 2 puppies here that I absolutely love! PS9 was amazing post-purchase. First vet visit was free and they sent follow-up texts to see how the dog was doing. They gave us a packet that gave detailed descriptions of everything we should do to care for these pups, and gave us a resource number for if we had a question. You're not just paying for the dogs, you're paying for a resource in raising these dogs

  • *****

    PS 9 is the best!! They always give me free treats! My human says they have a great selection of food and treats that are hard to find at other venues.

    They are always so helpful with questions and want to find the right snacks for pups like me!

  • *****

    The best pet store in the neighborhood. Local small business that deserves all the love!

  • *****

    PS9 Pets is the best pet store I have ever been to. There is a specialized cat store on one side and a dog store on the other. Both are charming inside and have everything your cat or dog could need, as well as cats and kittens who are available for adoption in the cat store. The dog store holds adoption events for pups.

    Their vetting process is very thorough. Joan, the owner is passionate about animals and will do what it takes to find the right home for each one. She often keeps stray and feral cats who have kittens until the kittens and mothers are ready to find homes. I found two litters of kittens when I moved upstate and Joan found homes for them all.

    I have had so much help and advice from PS9 pets over the years I could go on forever. Unique stores like this one are neighborhood treasures and should be treated as such.

  • *****

    Great store with separate stores with kitties and pups.

  • *****

    I am jus absolutely over the ????? What a treat! Total delight. W out a doubt the most on the level store catering to cats I have ever been in. The Evander Holyfield of cat stores! The lovely woman running the show and her staff of angels - to be continued..

  • *****

    Fantastic pet food store. We received the greatest advice on healthy foods to feed our cat. The owners are warm, friendly, welcoming and knowledgeable. We are very pleased with every visit to PS9Pets! Our cat Steve is very happy with the Fussie Cat and Origen cat foods recommended to us ;)

  • *****

    I've been a customer of PS9 for about 10 years and always look forward to shopping there. Joan, the owner, and her staff are extremely knowledgeable and since I've adopted 3 rescues through the store over the years, it helps to have access to their expert advice. The store carries the best products and a wide variety, and they keep up!

    I'm also a cheapskate so I shop where I can get the best prices and PS9 has them. I've compared prices to other stores in the area and online retailers, and the prices at PS9 are almost all cheaper or at least the same price. It's great because not only can support my local pet store, I can get great prices and feel good that I'm helping support a store that helps adopt thousands of rescues and saves the lives of those precious cats and dogs.

  • *****

    Great products, friendly people. One of my go to places for food treats and durable toys for my maltepoo :)

  • *****

    Friendly and comprehensive, PS9 operates as a pair of side-by-side storefronts - one for cats, the other for dogs. A wide selection of foods, toys and other accessories are stocked - food for birds is also available. Adoptions and fostering is operated by partnering programs in both locations, and free-roaming cats are available to meet and cuddle with.

    Easily reached by the L train, PS9 also offers local delivery and special pick-up orders. The staff is knowledgeable and love caring for animals. Stop by sometime!

  • *****

    I've been coming to this store for years once a week because of the convenient location, affordable prices and large selection of healthy cats food .

  • *****

    Great staff. Lots of choices and good prices. Love this place.

  • *****

    Great place. A bit pricier, but the quality products, and knowledgeable and helpful staff make it worth it.

  • *****

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  • *****

    I have been shopping at PS9 Pets since they first opened and I love this store. They carry all the high quality, healthy products that I need for my dogs and cats, the staff is accommodating and kind. They even ordered specialty products for me on occasion that they didn't have in stock. Highly recommended.

  • *****

    Nice place to get rescued animals

  • *****

    knowledgable staff, amazing product selection, great vibe!!!!

  • *****

    Very helpful staff when looking for a particular Training collar. Lots of treats and toys and a great variety of healthy items. Lovely to shop here for humans!

  • *****

    PS9 is a neighborhood treasure. They carry only healthy foods, have beautiful toys for my fur babies, and have adoptable animals from local rescuers. They are so innovative with their views on nutrition. Everyone there always bends over backwards to help me when I have a question about anything. In fact, I adopted my dear cat from them and I couldn't be happier. They will deliver to you when you can't pick up. They have insured cat sitters who are more than happy to cat sit when I travel. They are a gem and I seriously don't understand what the one star reviews were about. Everyone has a bad day, no need to bad mouth a neighborhood small business that has been around for more than a decade.

  • *****

    PS9 Pet Supplies is the best ... I can't believe I haven't reviewed them before ... they have the best products for my dogs ... Everyone is so nice and helpful!

  • *****

    This is a great pet store and has great nutritional dog and cat foods stocked. Joan, the owner, is my hero, she is an activist to help get animals adopted from all over the world, even Korea. I adopted my cat, Vincent Price from here. She holds many adoption events. Now there is a separate store location next door to this store with kitties. I have yet to visit as my husband would not appreciate a third cat.

  • *****

    I love this pet store! It's a bit hidden, but I came across it through the dog walking company I use (Urban Wag). It's super cute inside, and everyone is very friendly. Not only do I have the best dog walkers, but I found my new favorite pet store. They have only the best selection of treats and foods, i've never seen so much variety of raw food brands and healthy treats. What you give your animals is everything to their health, and this place just gets it!

  • *****

    Great selection of cat toys, plus the kitten room is always a great mood boost!

  • *****

    Best Pet Supply store (Dogs and Cats in New York). Love everything about this store!

  • *****

    PS9 Pets are wonderful supply store and even adoption cats are always friendly.
    Sometimes some kittens hangout in rest room.
    PS9 Pets, Wooftown, Weespaw Pets are wonderful with Korean K9 Rescue adoption program where these major pet store suppliy stores allowed Korean K9 Rescue to hold Korean dog adoptions.
    Owners and employees there are very nice.

  • *****

    Great store pet supply store, with a very knowledgeable staff. They have everything you can need for a safe and healthy pup. Just be aware that they are quite expensive.

  • *****

    Love this place. They have a good selection of food and the people who work here are great.

  • *****

    Adore this place! We adopted two sweet kittens from here through Act Too. Couldn't be more appreciative of all of the help and guidance they provided during the process.

    The store itself is really well done. I love the new layout with the cat side and dog side separated into two separate stores. They hold puppy and dog adoption events in the dog side and they always have cats available to meet that are ready for a forever home. They have a Catitat you can go sit in and play with resident cats ready for adoption which is how we met our cats.

    We still frequent the store for food, toys, and treats.

    Thanks for being in the neighborhood PS9 and helping to save so many sweet animals!

  • *****

    Great pet store. They have a lot of unique stuff and the staff is very nice.

  • *****

    PS9Pet and PS9Cat don't only offer great pet supplies and healthy food, but they also support cat and dog RESCUE 200%! They offer space to local and international rescues to show their rescued animals almost every weekend. The staff and owner are committed to helping every rescued cat and dog that comes to the store find a home. The staff is truly dedicated to helping socialize and giving daily comfort & hugs to the kittens and cats that are rescued off the streets and are waiting to be adopted. They even work with cats that seem unadoptable, with their extra TLC the cats come out of their shell and find their home. Not to mention fostering senior cats like Star. Star is a 14 year sweet girl pulled from Animal Care and Control and bound for the euthanasia list but thanks to PS9Cat, Star is thriving and getting all the TLC she needs ! Please help support local businesses that support our community.

  • *****

    Best pet store I've ever been to, hands down. Incredible community outreach; follow them on Instagram for constant, useful updates. They helped rescue and match me up with the world's sweetest cat, a fat orange tabby named Ben, and I'll be forever grateful!

  • *****

    I got my 2nd kitten at PS9 and could not be happier with how everything was handled! Everyone who works at the store is extremely nice, knowledgeable and caring. they genuinely take care of the animals and the adoption process is thorough but went smooth.
    Everything is extremely clean, there is a lot of room for the cats to play around and the way they care for them is truly one in a million.
    ADOPT from this place! and keep going back for pet food shopping or just to say hi. This is how every pet store should be!!!!!!

  • *****

    L. O. V. E. this place!

    If that's not enough for ya, let me go on...

    Cannot speak higher on the services, the staff, the setup, and let's not forget about their cats and kittens. Every experience is a special one and always leave on a little high. The people there are wonderful and knowledgeable on it all. This is my go to happy place without fail.

    Did I mention their cats and kittens?! THIS IS THEE PLACE TO ADOPT YOUR PET. Such lovely staff memebers help you navigate the process. The cats and kittens are absolutely socialized and ready to be loved. Why wouldn't you want the best adoption experience ever?!

    MUST GO HERE!!! I'm telling you, you will be converted singing their praises too once you experience it!! Pure magic.

    Thanks for being above and beyond awesome PS9!!! XO

  • *****

    The staff / supplies from PS9 is wonderful, but the best part is really the adoption partnership with Act Too Brooklyn. Ann from Act Too is the most helpful, caring person and she made adopting two kittens so seamless. She cares so much about the animals, thoroughly vets the potential new families, and then ensures that you are set up for success. She handled the vaccinations and was essentially on call via text for anything I needed. When my kittens were sneezing, she helped via phone and then got me the medicine they needed right away. PS9 and Act Too are the definition of above and beyond when it comes to all things cats. I can't tell you enough about what a positive experience I have had, and I HIGHLY recommend adopting the cats at the store. I am so thankful for my experience there, and know that when I come back (for food, toys and other supplies) that the whole staff is welcoming and lovely. 5 stars all day long!!!

  • *****

    Best pet store in Williamsburg. Always go here during our long walks.

  • *****

    Great place. A bite pricier, but the quality products, and knowledgeable and helpful staff make it worth it.

  • *****

    This place is has so much selection on non-food pet product. There are a lot of food products too but our visit was for different purpose. Employees are very friendly and helpful. They have great exchange policy, we had to change one of the collar we bought, and they changed it without and further questions. Lastly, they have reward system that you can earn discounts from first transaction.

  • *****

    Extremely knowledgeable staff, great brand selection and awesome rewards and points system! I've debated signing up for online auto-fill programs, but it isn't any cheaper than what PS9 has and my dog Kate loves stopping by! I feel very fortunate to have such a wonderful pet store so close!

  • *****

    Beautiful and well curated pet stores. There's one side for dogs and and another for cats. The owner and the staff she choices are remarkably knowledgeable pet lovers. Prices are good (for NYC) and there's a customer service program with discounts. Highly recommend!

  • *****

    I love this business, both sections (separate cat & dog) are amazing.
    With a focus on good, healthy food and treats, you can be sure you are getting the best products for your little companion, when you shop with them. Something important that I've noticed, is how fresh the food is. PS9 Pet stores their food in temperature controlled environments, so the canned food is always juicy and appetizing. By comparison, if I pick up the same food at any other shop, it's often dryer and not so fresh. My cat definitely notices the difference. Probably, as a small business they are buying in smaller quantities, so the food is not sitting on a shelf for ages, in the heat.
    Aesthetically, the stores are beautiful, and unlike most pet stores, PS9 Pet smells pretty good.
    They have an amazing selection of toys, accessories, clothing, carriers and the best dishes, bowls and placemats.
    And then there are the kittens! As a regular customer (2 or 3 times a week for about 14 years) I have watched the owner Joan and her wonderful staff, rescue, and find homes for thousands of kittens and cats. I am continually amazed by the endless care and kindess they practice.
    Joan is the definition of charity.
    My family affectionately refers to her as "Saint Joan". Her constant willingness to open her heart and wallet to these little creatures is just awesome. So much time, energy and love goes into heiping these kitties in need. I sincerely applaud her work. This is an exemplary 21st century business. It merges good business practices with a social conscience.
    I count my lucky stars, to have this exceptional pet store in my neighborhood!

  • *****

    This place is amazing, they are so much more than a store. The staff is so knowledgeable, and always happy to help with whatever you need, but that's just the beginning - I fostered kittens through their adoptions team, which rescues cats and kittens from the city shelter and other perilous locations, and it was a tremendously rewarding experience. Their product selection is fantastic, and they work with lots of local craftspeople and showcase their work. It's a true neighborhood store that gives back to the community, and is in turn an inextricable part of what makes Williamsburg a great place to live.

  • *****

    ADOPT ALLL CATS OR KITTEN FROM HERE!!!THEY ARE THE BEST!!

    They are amazingly supportive and nice people. They walked me though every thing you could even think of. They are amazing!! If you ever need to adopt a pet GO HERE!!

  • *****

    great customer service! 5\5 stars!

  • *****

    The staff is incredibly friendly and helpful.

    My dog had murderous farts (Squishy-faced dog problems), like I'd have to open all my apartment windows and leave bad, and they helped me sort out a food brand for her that finally subsided her fart-attacks.

    Also, they're just really nice people. They have great chews and snacks for the critters too.

  • *****

    Great spot!
    I love this place. The owner is very friendly and helpful and knows most customers (2 legged and 4 legged) by name. The store is attractive and clean with a good, well-priced selection.

  • *****

    PS9 is a very special and marvelous store run by a special and marvelous woman, Joan, who epitomizes the phrase "animal lover". It's become my favorite business establishment in Williamsburg for many reasons-- because for its proximity to my home, its ambience, its quality and variety of products, its informal and animal-friendly atmosphere, and the knowledge and helpfulness of Joan and the staff here, especially the fabulous Lisa. It's a store that exists clearly because Joan loves animals and the business, not because a mercenary businessperson saw an opportunity to push product and make as much money as possible. It's a true nexus for the critter-lovers in the neighborhood, and currently features an utterly sweet store cat, a madcap puppy usually playing with other goofy pups, and an endless parade of other adorable dogs eagerly dragging their willing owners into the store. I could rave on and on. I'm truly grateful that PS9 exists. If you haven't discovered this store, do yourself a favor and visit.

  • *****

    PS9, a little independent pet store in a still-renovating building, provides me with the kitty cat food I need at competitive prices. The staff are friendly, and there's usually an animal or two wandering around to make you feel all happy. The selection of cat toys could be better, though.

  • *****

    This place is great. I walk by here on my way to and from almost anywhere and my dog wont let me walk past without stopping in. Frequently with nothing to buy, I take my dog in for a visit and everyone is so friendly and gives him treats. They have a great selection of natural, healthy / holistic dog food and treats. My friend who lives in Manhattan comes to visit me in Brooklyn mostly I think to visit the store. Very cute, friendly place.

  • *****

    Joan, the owner of PS9, is a wonderfully knowledgeable and pleasant person. Maggie loves visiting PS9. The smart merchandising that Joan has employed gives the store a spacious feel. Visiting PS9 has become our Saturday afternoon ritual. All of Maggie's coats, rainwear, etc. and most of her goodies and food are purchased there. It's important to support these local neighborhood treasures.

  • *****

    I recently moved to Williamsburg with a new puppy, and PS9 has become a daily stop-over on our way to McCarren Park. The owner, Joan, and her cute employee, are incredibly nice and always genuinely excited to see my dog. They have everything his little heart desires, including a wide selection of treats and chewy things, and the cutest toys in town. They also carry a thing-or-two for me: poop bags, a hard-to-find brand of locally made food, no-pull harnesses, organic doggy shampoo, donut beds, and a few cute clothing items (which I've managed to avoid buying so far). If you need any sort of pet service, from walking to grooming to boarding, they can recommend the best person for the job. I appreciate that they carry better brands of dog foods, including raw, organic, wheat free, etc. Thank you, PS9, for making my life in a new neighborhood, with a new puppy, so much easier.

  • *****

    Not just a store, but a great resource for you and your pets--the staff is friendly, helpful and informed. They also carry the best brands for pet food. Largely oriented toward dogs, but I find plenty of extras for my cats, too. I make an effort to divide my patronage between here and BARC, and while I normally would feel inclined to give my business totally to the shelter, PS9 has such a neighborhood presence that I feel good about supporting them as well. A true local business.

  • *****

    The staff here is very friendly and helpful. I walked in with my roudy dog-aggressive, stinky, right out of the shelter dog, and they treated me very kindly. My dog tore apart their store (trying to attack the other pets) and they were very king and attentive to both me and my new dog. On several occassions I have been there they seemed very knowledgeable and willing to help. Plus they carry great supplies!

  • *****

    Besides being a great local pet store all the employees are super knowledgable and helpful. When I discovered one of the demon dogs eats her poop, they offer both a simple holistic approach and order lots of potty mouth. Joan, the owner, is super supportive of the community from donating to fundraising events, posting flyers of lost dogs, to fostering dogs ditched. And most importantly, there prices are really good.

  • *****

    By far the best pet shop around. They're such a great addition to the neighborhood. The owner and staff are devoted to helping out with rescue dogs and cats. They stock great products at reasonable prices (far less expensive than NYC Pets). You can call them with any question. You'll never be hawked a product you don't need. The space is beautiful, bright, colorful. Even though other pet stores are closer, I walk my doggie over to PS9 for all her goodies. She loves stopping by and so do I. We're lucky to have PS9 in N. Williamsburg. For realz.

  • *****

    I've been back a number of times since my first visit. Joan and her staff continue to be helpful, learned my name and my pet's quickly, and offered great advice and free samples of food as my dog is being a picky eater. I just love this place. They've earned themselves a dedicated customer.

  • *****

    What a great shop! As a new (and first time) dog owner, I am so happy to have found this place. It is stocked with tons of awesome stuff, from high quality food and treats to fun doggie clothes to excellent grooming products and toys. My boyfriend and I took our frenchie pup there last week looking for a new winter jacket for her and we were so pleased with the selection and the service. The woman helping us was friendly and so nice, offering up a lot of great options. She also advised us on some good chew sticks when I asked and our dog loves them! We'll definitely be going back again soon!

  • *****

    Awesome editing for the discriminatory pet supply purchaser. Food, toys and accessories are great. I've gotten beds for each of my dogs and the fabric and pattern selection was the best.

    Thanks Joan, I'm a customer for life.

  • *****

    This is the perfect pet store, and Joan and Lisa who work here are both amazing, smart, and super helpful. I volunteer with several animal rescue groups, and PS9 has been SO generous with their time, space, and materials. And of course they sell the best foods, great alternative health products, and much much more.
    Nothing but praise for this wonderful place.

  • *****

    Really great pet store in Wmsburg. The staff is fantastic, very sweet and always helpful. Also they are quite knowledgeable about all different types of food choices for your pets. I'm so lucky to live right around the corner, I love this store.

  • *****

    Great place with wonderful, friendly owner & employees. Top quality stuff, but you won't get any breaks on prices - understandable for such a small, indy shop and if you can afford the extra expense, the experience and selection is well worth it.

  • *****

    really nice store, helpful & friendly staff..
    they always have the trendiest dog sweaters, collars, etc and adorable toys

  • *****

    My wife and I are long time customers of PS9. We love the store and the people who work there are extremely nice. It is literally a second home to our Pomeranians. The prices are great. If anyone said that PS9 is expensive, they are purely assuming from a quick glance of the nice space. Perhaps a pet store to them needs to look like a storage closet. There are pet stores around the corner from us, but we rather walk the extra distance for PS9.

  • *****

    This is the kind of store really worth patronizing. Today, in this nasty rain, some heartless person abandoned a dog (a beautiful doberman) in McCarren park . The staff of PS9 Pet Supplies have taken the dog in and are working to find a foster home for him. I will make sure to shop here whenever I'm around, because clearly they are in this business not just for the money. Thank you for helping the poor pup!!

  • *****

    My frenchie and I absolutely love PS9. We swing by every week or so to grab more supplies. They were the very first pet store I went to even before I finally was able to adopt my best buddy. Everyone in the store was immensely helpful and definitely got me set up with all the essentials for a first dog. Not only did they make great suggestions for food, they also had the best selection of coats for my strangely-sized dog. Every dog I've met so far at the dog park with really cute coats/sweaters always get them from PS9. They really care about your dogs and aren't just there trying to sell you their goods. I've been to a bunch of pet stores in the city that sell a similar level of doggie supplies but none of them have the staff that PS9 does. Thanks PS9! :)

  • *****

    Love this place! Far superior to the other pet stores in the neighborhood. One place discontinued the dog food my sensitive stomached dog could eat without incident, not only do they carry it, they order it so I don't have any worries. Always pleasant & helpful, and my fearful rescue of a dog, who is not comfortable in many places, actually is calm, at ease, and allows the staff to give her treats, which in itself is a miracle. My dog usually barks and gets defensive around strangers. If you live here and have pet needs, this is where you should spend your money.

  • *****

    We have been going to PS9 for almost two years, basically since the first day we brought home otto. Joan is amazing - her knowledge of health and nutrition is endless and she's always available to assist with choosing food options, picking the best type of collar or harness, and giving copious amounts of hugs and treats to the dogs that come in.
    She has a very friendly staff and is extremely committed to the dog community in the neighborhood.
    It's such an inviting store - it's not uncommon to stop by and find customers hanging out with their dogs and chatting.
    I'm so glad we have her in the neighborhood.

  • *****

    I've been going to PS 9 for about 3 years and I think it's a great pet supply store for so many reasons! It's always organized and easy to find everything I need, the staff is friendly and knowledgeable the atmosphere is fun. There's often a group conversation going on, like a friendly caf and Joan, the owner is an animal lover who will ask, by name how my cats are doing (she actually remembers the names of her regular customer's pets). She helps her customers with a myriad of pet problem and dispenses advice from diet and nutrition to doggy sweater fashion. She's also a big supporter of local animal causes, from pet adoptions to local animal health issues.

  • *****

    I was looking for a pet store in the neighborhood and looked to trusty Yelp. In particular I was looking for something to punish my forever-barking Puggle with before my neighbors get out their guns. So I find PS9. Looking at their website via Yelp I find they have this Citronella spray collar that is supposed to curb barking in a non-punish way. I don't know if this is really a review of the store or the collar, but it is AMAZING and encourages positive reinforcement. He normally runs around breathing heavily and barking non-stop. Today in 8 hours he has barked 6 times total. Mucho improvement. Thanks PS9 for carrying this very helpful and kind-to-the-Puggle bark deterrent! I will be a repeat customer!

  • *****

    Brought my dog Kevin in to the store, and got him all sorts of goodies, as well as so much good information! I had previously gone to NYCPet on Bedford, and they didn't give a sh*t about my dog, what his needs were, etc., they just recommended whatever sold best. I would much rather go to PS9 where they consider what your dog might need on an individual basis. Got great samples and will be doing my regular shopping here from now on.

  • *****

    I have been a patron of PS9 since it opened 5 or 6 years ago. Even after I moved to Yorkville in Manhattan (because the rents there are cheaper than those in Greenpoint), I continue bringing my business to PS9 because the prices are LOW for raw food and cat litter, and because it is like the Cheers of pet supply stores. Minus Ted Danson and the beer. :-)

    Huge variety of food, supplements, and treats w/ emphasis on holistic diets.

    Very friendly staff, knowledgeable about different diets, local vets, local trainers & behaviorists, local pet rescues, etc. ...Sometimes employees are absolutely swamped with business, and I must ask them for help; but once I reach out, I get my needs met..

    The owner of another local pet store actually buys things in PS9 when he runs out in his own establishment. So PS 9 typically is very well-stocked.
    They will special-order most things, if you ask.

    Prices are always marked on the food products at PS9. I stopped going to NYC Pet precisely because I found the prices not marked on cans or bags, Every single time I went in. And the price for the raw food I use is higher there than at PS9.

  • *****

    Joan is super nice and always gives treats to my dog when we come in and has given me countless free samples and advice. PS9 is a fantastic resource for anyone in the community with a pet.

    You could go to PetCo for your doggie needs, but you also could eat at McDonalds every day. Doesn't mean you should. Go to PS9.

  • *****

    PS9 redeemed themselves quite a bit the other day by helping me find the products I was looking for. Yes, it's still overpriced but at least the awkward employee wasn't working there!

  • *****

    This place rocks! Not only is it a great store for all your pet supplies, but he staff is super knowledgeable & friendly. My dog and I always feel welcome when we go & come home with everything we needed & sometimes more:)

  • *****

    This store is fantastic! Friendly and knowledgeable staff and a clean, bright space make this my first choice for supplies and food for my new puppy. I also like to support a great independent small business!

  • *****

    They're the reason to shop local.

    I bought a dog crate through them that turned out to be defective and they allowed me to return it for store credit with no hassle whatsoever. If I had bought it online or at a box store, I'm sure I would have been stuck with a defective crate. They're very friendly and knowledgeable about every product they sell. Recommend them %100!

  • *****

    this place is great, they have good products for your pets, and the owner is really knowledgeable. I've been coming here for years, even though I live 6 train stops away.

  • *****

    Now, THAT'S a pet store! EVER helpful on any topic, be it food & litter & toys, or on general animal health & vets, this is a place you can rely on. Joan is certainly the least corporate in mentality of any store owner you will find, and her 'warmth approach' is especially well suited for pet lovers. The whole staff is exceptionally knowledgeable & willing to share their expertise.

    You won't get rushed along to make a sale if you have questions, but you'll get an honest assessment of any of the products they carry. Also, they carry lots of local talent in terms of unique hand-made stuff available to thrill your little bundle of joy, be it kitty or canine.

    And personally, before I go spend money at a vet, I'll do a little brain-picking here regarding issues or symptoms my cat may have, because they hear a LOT of stories about things going around with pets in the area, and know a lot about what could be up, which may put your mind at ease. And that's what separates them from just being a store and being a true RESOURCE. PS9 is the real deal.

  • *****

    All I have to say is my dog eats better than I do. I have been spoiling her on the best anyone can offer her when it comes to good food. I started her on raw meat and veggie diet last week, and its been a difficult and expensive task. She is a fussy eater and if it doesnt smell good or have any smell at all, she wont touch it.
    I walked in here today and was approached by a pretty blonde woman named Joan. She asked me if I had any questions. I explained my problem to her with my dog. She was very informative and patient with answering all my questions. (I had a lot of questions) We went through each individual brand, and mostly gluten-free options for my dog. Shes a big dog 75lbs so its not easy to find enough choices. Joan had equally stocked up enough choices for large breeds as well. I didn't want to buy a big bag of Grandma Lucy's freeze dried gluten-free dog food until I made sure my dog would eat it first. I spent a a little bit of money on a 3lb bag to try. Then she also suggested I try the beef tripe she had frozen in the freezer. I bought a roll of that too.
    I asked about DELIVERY which is very important to me. She does offer it. The shop is a little hidden on N9th street between Bedford and Driggs, its hard to notice, but I am definitely letting you all know, its worth the walk and browsing in the cleanest and most organized pet store I've been to in a very long time!

  • *****

    We love PS9. Joan and her staff are extremely helpful and truly care about the animals in our neighborhood. A year ago Joan personally helped me rescue and adopt out two small, feral kittens from the neighborhood (donating food, space and time in her store). I know she helps a lot of rescue groups and often has kittens for adoption in her store, but seeing it first hand (literally not knowing where to go with these kittens and being told by rescue groups that they were all full because it was kitten season) was very special.

    In addition to all of the great work they do for the neighborhood, Joan and her staff know everything about the pet products they carry and are knowledgeable about a range of pet issues (which, as a first time dog owner, has been a lifesaver). North Williamsburg is very lucky to have PS9 in the neighborhood.

  • *****

    Great place with extremely helpful staff!

    I recently moved here from out west and my dog is use to eating a certain Canadian food that I can't find anywhere in NY. I went to this place and talked with the owner and sales girl who was working and they immediately got on the phone with the distributor to find out how they could stock this food for me. So not only did they bringing in a whole new product for my spoiled dog, but then they helped me pick a different brand that would be comparable until they received my brand.

  • *****

    makes shopping for pet supplies - fun.
    the biggest problem with PS9 Pets is I have to restrain myself from buying too much. they have a good selection of high quality pet food, unique toys & other pet supplies and the staff is helpful & friendly.
    and the owner supports local animal rescue organizations.

  • *****

    My dog loves coming in to PS9 because he's guaranteed to get a treat and some pets from the people who work here... We usually come in once in a while to buy treats or toys.

  • *****

    I can't believe it has taken me so long to write this review but I have nothing but glowing things to say about the staff and this shop. I've been bringing and shopping for my dog here for nearly 4 years now. After getting my dog Winston, I was shopping at NYC Pet (it's fine, nothing unique or outstanding) but then I discovered PS9 Pets and have never gone anywhere else since then. If there is any dog food that you are looking for and they don't carry they can order it for you. They carry all the high quality and premium brands of natural dog food and even carry raw. They carry high quality supplies and even some fun toys and products you wouldn't see at your typical pet store.

    Joan and Lisa are amazing, knowledgeable and the service they provide is above and beyond my typical expectations. I can't gush enough about this place. The prices are a little higher than purchasing online, but I'm an advocate for small business and you pay for what you get, which is great service and people who know you and your pet. Every time I walk in with Winston they always give him treats and give him tons of attention. My dog LOVES this place!! PS9 Pets is breath of fresh air where in NYC good customer service is hard to find.

  • *****

    Best pet shop around! I'm not sure what the other reviewers are talking about when they say this place has bad customer service and the people are rude - maybe they're just the awkward ones. I'm in here all the time and the staff couldn't be any friendlier or helpful! As for the items being overpriced - that's not true. I've gone to other places in the area that charge more for the same items... they don't overly mark up their prices. Every dog in the neighborhood knows PS9 and their owners a lot of times can't walk down this street without going in - they give the dogs treats each time they come in and it's the good stuff (not cheap milk bone treats)!

    Not only is the staff friendly and well educated in pet matters they're also big players in the community for helping abandoned, stray or unwanted pets.

    I can only give this place praise!

  • *****

    I felt compelled to write this review given the unfairly negative comments below. I have always had positive experiences shopping here and the customer service has been great. When my vet failed to diagnose my dogs intestinal issues, the staff here recommended a lower protein food (that was cheaper too) and ever since then my dog has been much happier.

    Even if the prices reflect the realities of running a small shop in an expensive town, the knowledgable and friendly staff make shopping here totally worth it. Thanks ps9!

  • *****

    I recently discovered this amazing store while looking for a kitten to adopt. Joan and her staff were extremely helpful in selecting the kitten that was right for me. She is an animal lover with a huge heart and I will be happy to continue buyin all my pet supplies at PS9.

    -Avi, Valentin & Marcy (our black and white kitten)

  • *****

    I think I've posted a review before, but was thinking it was good time to RE-review as PS9 moved recently from it's old location [ 2 stores down] and now has so much more visability-YAY!.
    PS9 stands out as a locally owned and operated business that never shies away from supporting the pet community that it serves. I can't tell you how many stray dogs have ended up in her shop trying to find their "mommies".
    The staff is always available to try to help answer your nutrition and health questions and suggest a course of action, food or product.
    Additionally the "couch" is a nice spot to park yourself with your pet and catch up on the neighborhood news. MY BEST advice is to go in and INTRODUCE yourself-they are that kind of store. xox

  • *****

    I like this store. It's always clean looking and the merchandise is better quality than a chain. They have only the best kinds of food for your animals, so no cheap shit like Iams.

    They also are very knowledgable about their products.

    PS If you bring them an empty cereal box, they will donate 20 cents to ASPCA.

  • *****

    Friendly neighborhood store! Great selection of healthy cat food, don't have my usual Wellness formula for buddy but I tried a grain free and he likes it. Standard store cat sleeps in basket, adoptive kitties at door! Will go here regularly.

  • *****

    Nice neighborhood pet supply store (with kittens to adopt) Very pleasant owner and staff. Their prices are actually lower than others in the area. I try to go there whenever i need anything for my two cats.

  • *****

    Friendliest and best pet shop in Williamsburg. If she doesn't have what you need she'll order for you.

  • *****

    Ps9 is the best pet shop in Brooklyn hands down. You can trust buying any product here because Joan really cares about the dogs that come in. Our little pup is a really picky eater and she has a large variety of high quality pet foods for him to eat.

    We always find interesting snacks, toys and clothing for our dog and he never stops wanted to come here! I don't know why anyone would give this place a negative review... This is one of the reasons Williamsburg feels like a home for us; people like Joan, places like Ps9.

  • *****

    PS9 is a little slice of pet heaven! Not only does it have a robust inventory of anything to meet your pet supply needs, but the owner Joan is the sweetest, most helpful, knowledgable, and caring person one could hope for in a pet store owner.

    I adopted 2 rescued kittens from PS9 - I was originally only going to get one but she wisely suggested I get 2 so they have a playmate while I work long hours - this ended up being great advice and thanks to her JayZ and Beyonce (my boy and girl kittens) and best friends and play together alllllll day long while I'm at work :)

    I am grateful the places like PS9 exist because it reminds me that there are still some very caring and personal stores and store owners where you are not just another random customer!

  • *****

    Really great store. Wonderful customer service. The first time I went there was the day we adopted our pup. It was the coldest day of the year and she was shivering her butt off. The woman helping us (I think she was the owner) gave us a discount on a cute cableknit sweater and recommended several other products we were looking for. The prices aren't really that much higher than NYC Pet or Petsmart, and the service and free advice definitely make up the difference.

    I recently went back to get my dog a new harness. The one we had purchased (online) was too big and she was able to slip out of it if she sat down. Not only did the girl helping me say it was OK to try one on first, but she actually put it on my dog herself and adjusted the straps so it fit properly. Not to mention both the associates were cooing over my dog and feeding her lots of doggy tidbits the whole time (but always asking my permission first, which was a nice touch). Ripley was very happy to be there :)

    A footnote to illustrate how good these people are with dogs: while I was there, a man walked in with a bulldog. I overheard him saying that the dog didn't like to be petted, and would snap at your hand even if you bribed him with treats first. (I think the dog was a recent rescue.) One of the associates went up to the dog and coaxed him into being petted-- he remained calm and docile the whole time. Magic!

  • *****

    Love this store. The owner is a very nice woman, and she stocks all the best brands of cat and dog food (including an extensive selection of frozen raw food, which is what I feed my dogs as it has cured my dog's IBS), as well as the top brands of small animal food (like for birds, rabbits, guinea pigs, etc). Also a great selection of high quality supplements, care and cleaning supplies. I love that this store carries only high quality products, you wont find any "Pedigree" or "Iams" here, and thats awesome, because those kinds of food are awful.
    They also constantly have adorable little kittens in for adoption, which I think is great! They have placed so many adorable little kittens in homes, I love seeing which new babies are in the store from week to week.
    I like supporting a local small business, and this one is great. Great products and they do adoptions!

  • *****

    This store is the cat's meow! Pretty much literally because PS9 has rescue kittens up for adoption AND a store cat. Pretty much any business can buy my love with a happy, friendly store cat. But PS9 also has a great supply of cat and dog toys, healthy foods, and treats. I stopped by to purchase a gift certificate for a friend in the area who'd just became a pet parent.

    Shop local, support adorable store pets.

  • *****

    One of my favorite pet stores in all of Brooklyn. Great products, great service, super knowledgeable staff. Fine prices. They know my and my pets names and always go the extra mile to make sure they provide the best service. This is what a neighborhood store should be like.

  • *****

    Always equipped with what I need. Staff is friendly - always a plus in this neighborhood!

  • *****

    Best pet store in the neighborhood. Don't go anywhere else. And they are constantly rescuing animals. To boot, they have the best prices anyway. So no excuses. Come support a local business!

  • *****

    Ps9 is the best! My dog loves going there to see his friends and get a treat! They have a thoughtfully curated selection of food, treats, toys, and accessories. They also do cat rescue so it's fun to see the kittens. This place is a real community destination spot, you will always find someone sitting in the sun patch on the couch chatting with neighbors and just enjoying themselves. I love this pet store!

  • *****

    I came in to buy my sassy sis a weather resistant coat. Once I stepped into the store, I noticed they had dog clothing right by the entrance. The sign read as 50% off all winter/outerwear. Score!

    Since I didn't bring my dog in that afternoon, I was struggling with trying to find the right sized coat for her. I showed a staff member pictures of her and she was proactive in helping me find the proper size. She even gave a distinct opinion when I asked which one looked best. I was also reassured by the owner and staff that I could exchange for a different size if the product didn't fit.

    I settled on a pink & orange reversible coat of decent quality. A definite step up, in terms of materials and styles, from the usual generic pet stores. The store layout was neat and clean. I didn't get a chance to go through all their products, but I noticed they were well-stocked in pet supplies and food. It was a fairly painless experience; I was in and out of the store within 10 minutes.

    *As a warning, for all people allergic to cats, the store does have 2 cats roaming around freely and hanging by the register area. I was sneezing quite a bit after I left the store, and I noticed the bottom lid of my left eye got pink and was itchy.*

  • *****

    I just moved to Williamsburg and stumbled across this shop on my way to walk my dog at the park. Of course, we had to stop in. The owner, Joan, was incredibly sweet and helpful. Absolutely great customer service. This place has got it all.....all the best brands, tons of cute outfits, adorable doggy cookies, free samples of treats and food, and kittens in the back up for adoption. Could not ask for more in a pet supply store. This is my new go-to spot for my pup.

  • *****

    The only pet store I'll support in the neighborhood. Joan the owner is the nicest lady, and truly cares for animals. They have a wide variety of only the best foods for your dogs. I get stella&chewys for my pup here once a week plus their selection of treats and dog apparel are pretty great.

  • *****

    I really like this store, great people and high-quality products. Also, they help a lot of rescue cats and dogs. Definitely recommend supporting this store!

  • *****

    My favorite pet store. They truly care about animals and you can find very unique toys there. My babies are crazy about these toys. I'm so glad I live in the area!

  • *****

    Really good place to find pet supplies. The have a nice selection of toys, some of which I can't find at other places which is nice. They staff here is as friendly as can be and will go out of there way to help you and make sure you find what you are looking for.

  • *****

    I stumbled across this pet boutique on my way home. I am so glad that I did!

    The staff was very friendly and helpful with the concerns that I had. The gentleman at the counter helped me to find a product that worked for his dog in the past.

    Prices were affordable compared to a lot of the pet boutiques around NYC. Before I came in, I thought, "wow everything is going to be over priced." This was not the case. I was also happy not supporting a large business such as Petco or Pet-smart (please don't shop there!)

    I have been using the product for less than 24 hours, and already see a major improvement!

    Not to mention, adorable kittens!

    Will definitely be back.

  • *****

    Used to come here on a weekly basis to grab stuff for my bunnies. They have essential bedding, food & treats so overall a decent shop to go to in the neighborhood. The cool part is they also have lots of natural or organic treats for all animals and typically the workers there are pretty friendly. They can also order basic stuff for you within the week if they're sold out.

    They usually have adorable kittens to adopt as well.

    All in all a cute mom and pop pet shop.

  • *****

    Love this place! Every employee is both helpful and knowledgeable, they carry high quality products and they're involved in all kinds of rescue work, which makes it all the more worthwhile to support them. I actually no longer live in that neighborhood; I'm now about 25 minutes away (by car) and my husband and I go out of our way to remain customers because PS9 is just that wonderful.